To access Adobe Creative Cloud for use on personal devices, Newhouse students must obtaining a new license.

Note: Licenses will need to be renewed every four months. A reminder email will be sent out when the renewal window approaches to mitigate any disruptions. 

Instructions: to obtain a new license, complete the following steps:

1.    Login to the web portal myaccess.microsoft.com using your SU credentials.

2.    Select “Access packages” from the left menu.

3.    Search “Adobe Creative Cloud Student Named License” and click “Request.” If it’s not immediately visible, enter “adobe” in the search box.

4.    Click “Continue,” then “Submit Request” (no justification required).

5.    Wait at least one hour (possibly overnight) before proceeding.

6.    Open the Adobe Creative Cloud desktop app.

7.    Sign out, then sign back in with your @syr.edu email account. If your license still appears expired, wait a few more hours and retry.

Please reach out to Britt Spagnola at bhwait@syr.edu with any further questions or issues.

*Instructions on how to sign into your Adobe account.